Artificial intelligence

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Explore our practical guide for aligning your people, operating model and leadership strategy to unlock meaningful outcomes.

Discover how one leading healthcare company is using AI to: ✅ Drive better patient care decisions ✅ Improve outcomes for all stakeholders ✅ Lower costs for patients, providers, and health plans At CGI, we help organizations harness AI—wherever they are...

Billions of dollars are lost annually due to billing complexity. Discover how CGI ProperPay uses AI and automation to proactively prevent improper payments, reduce claim errors and boost financial accuracy for payers and providers while leaving the final decision with...

Michelle Kelly professional photo
Michelle Kelly

Governing the AI transition: Aligning ethics, reputation and responsibility

June 6, 2025 As organizations increasingly integrate AI into their operations, they unlock significant opportunities to enhance efficiency, innovate, and deliver improved customer experiences. Yet, successful AI adoption also requires a careful approach to the reputational and ethical AI dimensions, particularly regarding its...

Michelle Kelly professional photo
Michelle Kelly

Stakeholder change leadership: Enhancing transparency and trust in AI adoption

June 6, 2025 As organizations integrate AI and other emerging technologies, successful adoption extends beyond internal operations. Stakeholder-focused change leadership ensures that external stakeholders, including customers, partners and investors, are actively engaged in the process. Rather than introducing AI-driven changes without input, stakeholder...

Michelle Kelly professional photo
Michelle Kelly

Embracing the AI transition mindset for successful adoption

June 6, 2025 AI has become a fundamental driver of business transformation, reshaping industries and redefining how organizations innovate, compete and grow. As these technologies evolve, businesses face a pivotal moment—one that requires not just technical adaptation, but a shift in how AI...

By adopting a full ecosystem approach, leaders can ensure every initiative contributes to broader goals, every investment builds toward long-term value and every part of the organization is equipped to navigate the complexity and opportunity of AI.