This CGI blog post discusses satisfaction trends for corporate clients and the opportunities for reversing those trends based on CGI research.
Bill collecting is as old as business itself. Debtor prisons are gone, thankfully, but sometimes it seems like the basic dynamics of debt collection have not changed much since Victorian...
In the UK, instant payments went live on May 27, 2008, some nine years ago. As a service brought about by regulation and the government’s desire to improve the efficiency...
As the legal requirements for combatting money laundering and terrorist financing continue to increase, financial institutions are facing mounting compliance challenges. The number of global watch lists and sanctioned activities...
This is the final blog in my three-part series on the disruptive impact of financial technology (FinTech) firms on today’s banks. The blog series is based on the findings of...
As first mentioned in part 1 of this three-part blog series, the rise in financial technology (FinTech) firms is having a disruptive impact on today’s banks, threatening their customer base...
Today’s banks are facing a number of unprecedented challenges, including the rise in financial technology (FinTech) firms. These innovative startups are focused on taking a share of bank customers, products...
One of the hottest topics at this year’s Sibos conference in Geneva, Switzerland was open APIs (application programming interfaces), and how their introduction is causing concern among some financial institutions...
On June 20, 2016, CGI held a roundtable discussion on dynamic rating and pricing in the insurance industry that involved nearly all major Dutch insurers. The starting point of the...
In part one of this two-part blog on fighting financial crime, we talked about the factors that are converging to make the battle against financial crime more complex and costly...
