State and local government

Resource center

With more than 2.5 quintillion bytes of data created each day, visual storytelling has become a critical component of successful businesses. Whether communicating organizational trends to internal stakeholders or sharing community development progress with residents, it’s not enough to simply...

Each of us wants to live and raise a family in an environment where the air is clean, and the water is free of harmful pollutants. Americans count on environmental enforcement experts to evaluate compliance with regulations such as the...

Anyone involved in the Manufacturing, Energy, or Utilities industries knows how important it is to have lean, efficient, most effective operations. But having the best operations is no longer a competitive advantage — it’s simply the price of entry. Transforming...

HUD estimates that it lost 80,000 HCVP landlords from 2009 to 2016. In this white paper we address some of the key factors landlords cite for leaving the voucher program, and targeted strategies that HCVPs have used to recruit and...

In 2019, we conducted in-person interviews with 152 client executives in state, provincial and local government who report the need to continue to digitize citizen services is reinforced in this year’s top trends and business priorities, supported by the top...

Each year, CGI meets face-to-face with business and IT leaders to hear their views on the trends affecting their organizations. In 2018, we conducted 144 in-person interviews with state, provincial and local government executives to learn more about their top...

Everyone seems to be talking about agile development. State agencies and their federal partners are rapidly moving away from “big-bang” software development projects, toward an incremental or modular approach. This is largely in response to the high number of failed...

In recent years, natural and human-induced emergencies have taken a significant toll on communities across America. In the wake of such crises, it is clear that timely, efficient and accountable distribution of emergency federal grant funds has become increasingly critical...

This paper explores one solution that offers an effective way forward—the independent Enterprise Program Management Office (EPMO). This model is based on the core concept that organizations need to be served by IT, not the other way around—something that current...