Anyone involved in the Manufacturing, Energy, or Utilities industries knows how important it is to have lean, efficient, most effective operations. But having the best operations is no longer a competitive advantage — it’s simply the price of entry. Transforming into a digital organization is a complex journey for most companies. It’s not always easy, or straightforward. Understanding the customer experience is the ‘secret sauce’ to digital transformation success.
CGI and Salesforce work seamlessly together to understand customers and how technology can benefit them. CGI and Salesforce are changing the game for manufacturing, energy, and utilities. It’s a change that shifts the conversation from ”What’s good for our business?” to “What’s good for the customer?”