State and local government

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Jennifer Ricker professional photo
Jennifer Ricker

State finance leaders are embracing the new wave of government modernization

2024-04-12 Government leaders across the country are seeking opportunities to improve services and implement new technologies to modernize operations while remaining responsible stewards of tax dollars.

Elissa Goad professional photo
Elissa Goad

Modern OCM: A people-centric approach to government modernization

2024-04-04 Did you know your skin's entire surface is replaced every month? That means we wear around 1,000 different skins in our lifetime, constantly transforming. Whether it's a biological process like our skin cells or a work-related project like an ERP...

Ivan Beraha
Ivan Beraha

Waiting for digital transformation in government

2024-03-11 Watching the famous Becket's play Waiting for Godot is painful, not in the craftsmanship of the prose or theatrical merits, but in the knowledge that Didi and Gogo (the main characters) are on their own, and the fictional Godot will...

Eric Thibodeaux professional photo
Eric Thibodeaux

Advancing public services: The impact of Software-as-a-Service in state and local government

2024-02-08 In the ever-evolving realm of technology solutions for the public sector, Software-as-a-Service (SaaS) cloud solutions have emerged as a transformative tool, offering efficient and secure Enterprise Resource Planning (ERP) options.

JImmy Schatte professional photo
Jimmy Schatte

The secret to delivering the best citizen services and advancing your mission

2024-02-06 State and local governments face a perplexing challenge. Year after year, they are asked to deliver more value and better services to citizens; however, change is slow, and recruiting skilled talent can be an uphill battle.

Bob Barr, CGI Federal
Bob Barr

A strategic guide to unlocking funding for transformational initiatives

2023-12-19 Organizations have several options for structuring financial arrangements with industry partners, each with strengths, weaknesses and best use-cases.

Bob Barr, CGI Federal
Bob Barr

Why emotion is the key to a great customer experience—even in tax administration

2023-12-15 Keys to successful transformation: Understanding who the customers are, the scope of their experiences and what makes an experience "great."

Kimberly Hoke, CGI Federal
Kimberly Hoke

Four keys for environmental regulatory collaboration

2023-11-09 The EPA works with state, tribal and municipal co-regulators to enforce environmental regulations and improve the health of our communities. This collaborative model enables multi-tiered enforcement, but it presents challenges in determining the best way to implement technology.

Jennifer Ricker professional photo
Jennifer Ricker

Why government organizations should embrace AI to increase efficiency, reduce risk, and overcome workforce shortages

2023-08-11 Government organizations can leverage artificial intelligence and automation to increase efficiency, reduce risk, and overcome workforce shortages.