State and Local Government

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William Richey

The hidden risk in rural health transformation: Can states prove it's working?

2026-06-02 Federal dollars are flowing, and plans are moving fast. The states that succeed won't just have bold clinical agendas, they'll have the infrastructure to measure, defend and sustain results.The biggest risk hiding inside every state's rural health plan isn't a...

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Lance Schone

AI in state and local government: Why trust matters more than features

2026-05-08 Unlike commercial organizations, governments cannot afford to treat AI as a “move fast and fix it later” technology. Public-sector leaders are accountable for decisions that directly affect citizens, including benefits and payroll, procurement and public safety. In government, trust matters...

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David Kilgore

AI in child support: Decision support without compromising trust

2026-01-26 In my years of leading child support programs as a Director in Riverside County, at the State of California and now as a technology partner with CGI, I've learned that most challenges in this area don't stem from lack of...

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Elissa Goad

Modernizing government ERP: Strategies for transformation in a time of accelerated change

2025-09-16 In June 2025, CGI partnered with NASACT to survey challenges and opportunities in state government finance. The top three hurdles identified for ERP modernization were workforce shortages and hiring challenges, technical debt, and resistance to change. Let’s take a closer...

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Louise Oliver

The power of purpose-built: why government-first solutions drive success

2025-02-26 Governments face unique operational challenges that commercial enterprises simply don’t. From regulatory requirements and complex budgeting processes to the need for transparency and public accountability, state and local agencies require systems designed specifically for their mission-critical functions. Yet, too often...

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Becky Magnusson

Gridiron meets government: a winning AI playbook for public service

2025-02-06 Like millions of others, I tuned in to football’s big game. As I witnessed the strategic plays and touchdowns cause wild fanfare on both sides, I couldn’t help but think of the unlikely parallel between championship football strategies and government...

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Senthil Bagavathy

Inside government HR: a case for purpose-built ERP

2025-01-14 Managing human resources (HR) in the public sector can feel like navigating a large ship through a narrow canal. Private companies have an ocean of options for creating, managing and executing employee policies. Governments, on the other hand, must navigate...

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Shalom Jacobs

CCWIS: the power of CCWIS data to support programs

2025-01-09 In health and human services, there is no doubt that data plays a pivotal role in supporting caseworkers, informing decision-making, enhancing supervision, achieving compliance and improving the overall quality of programming. Accurate and timely data enables child welfare agencies to...

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Jaclyn Beerens

Three practical AI applications revolutionizing government services

2024-12-18 Artificial intelligence (AI) is significantly changing the way organizations across all industries run. Its impact on government entities is undoubtedly already underway. But while visions of self-repairing infrastructure and AI-optimized smart cities capture our imagination, there are more immediate, practical...