2026-09-16 The strongest child support organizations do more than modernize technology. They strengthen how people, knowledge and teams work together. Today, child support leaders are balancing workforce shortages, modernization initiatives, evolving federal requirements and rising family expectations. When performance pressure increases...
2026-08-11 Innovation in state and local government has never been about technology for technology’s sake. At its best, innovation helps agencies strengthen accountability, improve public service and operate with greater resilience as regulations, risks and citizen expectations evolve. From transaction processing...
2026-08-07 States are moving quickly to implement Rural Health Transformation Program (RHTP) funding, but RHTP is only one piece of a broader federal effort to modernize rural healthcare. Across Centers for Medicare and Medicaid Services (CMS) and Health Resources and Services...
2026-07-22 In the public sector, AI governance isn’t tested when things go right; it’s tested when an AI-assisted decision is questioned. That challenge might come from an auditor, a legislator, a legal review, a public records request or a resident seeking...
2026-06-22 Child welfare agencies are under increasing pressure to modernize faster. Governors want results. Legislatures want accountability. Federal oversight is changing. At the same time, AI-powered development tools, low-code platforms and cloud technologies are creating the belief that modernization timelines can...
2026-06-02 Federal dollars are flowing, and plans are moving fast. The states that succeed won't just have bold clinical agendas, they'll have the infrastructure to measure, defend and sustain results.The biggest risk hiding inside every state's rural health plan isn't a...
2026-05-08 Unlike commercial organizations, governments cannot afford to treat AI as a “move fast and fix it later” technology. Public-sector leaders are accountable for decisions that directly affect citizens, including benefits and payroll, procurement and public safety. In government, trust matters...
2026-01-26 In my years of leading child support programs as a Director in Riverside County, at the State of California and now as a technology partner with CGI, I've learned that most challenges in this area don't stem from lack of...
2025-09-16 In June 2025, CGI partnered with NASACT to survey challenges and opportunities in state government finance. The top three hurdles identified for ERP modernization were workforce shortages and hiring challenges, technical debt, and resistance to change. Let’s take a closer...