As a key enabler of digital transformation, intelligent automation is increasingly being used by federal agencies to improve citizen-facing services, mission-oriented decision-making, back-office business processes and IT operations. Today, CGI delivers IA solutions that employ intelligent virtual workers, 24/7 software agents, robotic process automation, advanced analytics and artificial intelligence, including machine learning and natural language processing.
Whether agencies are in the initial stages of piloting automation or are looking for an integrated vision across the enterprise, they can rely on CGI due to our comprehensive life-cycle approach, 40+ years of experience automating business processes, intellectual property expertise and strong vendor relationships.
Intelligent Automation framework and methodology:
organizational automation goals, desired outcomes and key performance indicators that will measure IA activity and workforce impact.