What attribute defines CGI at 50 and continues to help clients build what’s next?

According to Alison C. Reed, CGI Board Member and former CFO of Marks & Spencer and Standard Life, it starts with values, ownership and a strong focus on delivering for clients.

Ms. Reed reflects on the principles that have shaped CGI’s journey—from creating a business where people enjoy working together and have a stake in the organization, to building a model that combines local expertise with the strength of a global network. She highlights the importance of delivering quality services and forming long-term partnerships with clients.

She also shares her perspective on how technology is helping organizations respond to changing customer behavior. Drawing on her experience in consumer-focused businesses, Ms. Reed points to the role of data and artificial intelligence in helping clients adapt, particularly in areas such as inventory forecasting and new ways of working.

Looking ahead, Ms. Reed emphasizes the values that continue to guide CGI—professionalism, respect and integrity—and her belief that when people are trusted, they achieve remarkable things. Her perspective underscores how these principles shape CGI as it continues building what’s next.