Health

Media center

Following the COVID-19 outbreak, a Canadian province needed new digital services to help control the spread of the virus, protect citizens and assist affected businesses.

DynaLIFE is a major Canadian medical laboratory offering diagnostic testing services to Albertans. When its new COVID-19 test option for travelers caused a surge in contact center demand, CGI helped alleviate the burden with a conversational chatbot, or virtual agent.

Mastering business agility and reinventing the technology chain are among top organizational capabilities to help organizations rebound and reinvent through the impacts of the COVID-19 pandemic. Here are two pre-pandemic examples of how we helped clients reengineer their ways of...

Providing affordable and accessible health screenings and education to communities across Colorado is key to 9Health’s mission, and the main source of its revenue. Although it traditionally provided these services at community health fairs across Colorado, the company sought to...

CGI proposed an innovative remote work approach to help Kateri Hospital agilely overcome COVID-19 barriers. The approach involved a tool that facilitates remote design thinking collaboration, including brainstorming workshops and project checkpoints.

For the Agence Régionale de Santé Bourgogne-Franche-Comté (regional health agency in the Eastern part of France), CGI experts helped develop their go-forward strategy for operationalizing key COVID-19 measures to protect population health. This includes guidance and implementation assistance for appropriate...

Before the COVID-19 pandemic, a leading provider of high-quality behavioral health services in the United States was providing onsite treatment at its numerous outpatient clinics, and delivering inpatient treatment at its hospitals. The provider specializes in mental illness, alcohol and...

Since the COVID-19 outbreak, hospitals, clinics and first responders have been dealing with rapidly increasing patient volumes—a situation exacerbated by a critical shortage of medical devices, drugs, protective personal equipment (PPE) and personnel. As the pandemic continues to spread, it...

Responding to constituents’ questions regarding their health and safety is a top priority for government agencies around the world. Drawing upon a long-term partnership with the British Columbia Ministry of Health, CGI collaborated with five provincial government agencies to rapidly...