2026-04-23 Having just returned from CBA Live in San Diego, I spent my time moving between general sessions, product deep dives, and conversations with peers across the industry. Like most conferences, there was no shortage of energy around what’s next: AI...
2026-04-23 If you’re working for a bank or a non-bank payment service provider (PSP), you may have liquidity challenges on your mind. Banks need liquidity (cash) to fund outgoing real-time payments from their customers’ accounts—the rest can be placed on deposit...
2026-04-20 Today, collections and repossession organizations cannot afford to rely solely on traditional methods and legacy applications. As delinquencies rise, customer preferences change and repossessions approach a 15-year high, repossession management has become a critical part of the collections puzzle. To...
2026-04-10 Global trade is a complex, interconnected ecosystem. When geopolitical events introduce uncertainty, the shockwaves are felt across the entire network of buyers, sellers, logistics providers, and financial institutions. For banks operating in the trade finance sector, these moments are a...
2026-03-13 Recently, I attended the EBA Winter School in Belgium (I strongly recommend it), and as participants, we were assigned a group task to “develop a new and innovative business idea to increase the profitability of cross-border payments for banks.” Not...
2026-03-12 In partnership with the Bankers Association for Finance and Trade (BAFT), I am pleased to share findings from the 2025 CGI and BAFT trade technology survey. This annual study, which marks its fifth iteration, captures the evolving...
2026-02-26 Organizations continuously modernize, but are they modernizing for today or for the future? When faced with the pressure to keep architecture relevant, CTOs must find a way to push modernization efforts forward without creating work that has to be redone...
2026-02-04 Today, collections organizations cannot afford to rely on traditional methods and legacy applications alone. As portfolios grow more complex, delinquencies rise, and customer preferences change, real-time collections can be a game changer. Without timely updates, teams risk wasted outreach, inconsistent...
2026-01-05 Today, collections organizations cannot afford to rely on traditional methods and legacy applications alone. As portfolios grow more complex, the ability to make timely, informed decisions has become a critical part of effective collections decisioning and operations. This blog builds...