Ainsley Ward professional photo
Ainsley Ward

The impending payments compliance avalanche

2026-03-13

Recently, I attended the EBA Winter School in Belgium (I strongly recommend it), and as participants, we were assigned a group task to “develop a new and innovative business idea...

Andrew Hopkins professional photo
Andrew Hopkins

The savvy collector: stay informed with real-time updates

2026-02-04

Today, collections organizations cannot afford to rely on traditional methods and legacy applications alone. As portfolios grow more complex, delinquencies rise, and customer preferences change, real-time collections can be a...

Andrew Hopkins professional photo
Andrew Hopkins

The savvy collector: smarter decisioning, smarter outcomes

2026-01-05

Today, collections organizations cannot afford to rely on traditional methods and legacy applications alone. As portfolios grow more complex, the ability to make timely, informed decisions has become a critical...

Andrew Hopkins professional photo
Andrew Hopkins

The savvy collector: taking the work out of workflows

2026-01-05

Legacy collections software can be clunky and are typically not very user-friendly. Specific workflows that guide a process from start to finish often don’t exist, leaving collectors to rely on...