In partnership with the Bankers Association for Finance and Trade (BAFT), CGI recently released the 2024 BAFT Trade Technology Survey findings. This annual survey, which marks its fourth iteration, is...
The generative artificial intelligence (GenAI) hype machine has expanded across most industries, no less in banking and financial services. While generative AI can certainly assist with improving internal productivity and...
For centuries the financial services sector has pioneered enhanced services and engaging customer experiences (CX) through innovation. In its growing popularity, artificial intelligence (AI) is further revolutionizing the industry with...
With the arrival and continuous evolution of large language models, however, such as OpenAI's ChatGPT, Google's Bard, Anthropic Claude, and Meta's LLaMA, and their impressive capabilities, these technologies have gained...
This CGI blog post discusses three key motives driving sustainability in finance.
This CGI blog post discusses making sustainability a differentiator in global trade finance.
I recall the first time I heard blockchain discussed in the context of transaction banking. It was at an event held in a converted bank vault at the National Bank...
This CGI blog post discusses the future of the traditional retail bank branch once the COVID 19 pandemic ends.
When it comes to understanding customers, compliance data typically is the best source of information because this type of data tracks everything a customer does within a financial institution—from making...
Not too long ago while attending a tech conference in Las Vegas, I struck up a conversation with my tablemate who said he worked in the financial services industry as...
