CGI develops app to help governments manage work and travel restrictions

Maximize revenue generation with streamlined collections processes and solutions

The mission of most agencies is to provide services, not to recover outstanding debts. Yet, many generate revenue and are responsible for recovery, such as court and traffic fines, permit fees, child support payments, unemployment insurance, benefit overpayments, penalties, tuition and more. Without a strong focus on recovering debts, most governments recover significantly less than they could. As a result, states and municipalities are losing millions of dollars each year. Our collection solutions for state and local governments expedite collections of impaired accounts, resulting in improved revenue generation and customer service throughout your organization.


Our collections solutions support all aspects of government receivables recovery. It combines beneficial managed services, business processes, consulting and a government-specific framework with leading-edge technology. Automatically assigning cases to the most cost-effective treatment stream allows our clients to recover more money, quicker, and at the lowest cost.


Our team of subject matter experts offers professional advisory and consulting services providing strategic vision and planning, operational assessments, business case development, business process renewal and organizational change management.

Benefits funding

A number of CGI clients have been able to eliminate upfront capital investments through our benefits-funding model. These fixed-price, performance-based IT modernization projects are funded from a percentage of increased revenues. Costs can be delayed and spread out over a period of years, avoiding negative impacts on general funds and department budgets. Instead of following a traditional approach to acquiring, installing and maintaining new IT capabilities, these agencies have used benefits-funding to transform their collections operations and certify more than $5 billion in additional revenues.

Fraud prevention

CGI offers rules and filter-based systems to combat fraud as well as predictive modeling to increase the likelihood of early fraud identification. Commercial retailers can use a variety of ways to skim their cash receipts. CGI's audit compliance software, sales reporting management, helps combat fraud by digitalizing the government auditing process and reducing audit time. CGI also has implemented auditing projects using data warehousing, predictive modeling and case management. 

national tax administration clients
$5 billion
incremental revenue for government clients
years experience in government tax, revenue and collections

Deep industry expertise

Achieve dramatic increases in revenue with our industry-leading government collection tools built on years of public sector experience

Citizen-centered experience

Focus on your citizens with a modernized, secure interface that simplifies the user experience and streamlines the payment process.

Proven results

CGI’s government collection clients have certified revenue increases of more than $6.9B and growing. Achieve results-driven success with our purpose-built solution.

Robust debt collection functionality

Experience the impact of a built for government solution. Leverage delivered functionality to manage complex debt and debtor relationships; automated legal actions such as liens, levies and license holds; integrate with third party collection agencies; and meet IRS Pub 1075 requirements.

CGI collections solutions


Learn more about our government collections solutions

Are you ready to learn more about CGI's industry-leading, web-enabled collections solutions for state and local government? Discover how we help clients expedite collections of impaired accounts, resulting in improved revenue generation and customer service throughout their organization.