CGI Government Collections Solutions &Services

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Transform your collections operations

Our collections solutions for state and local governments, Advantage Collections and Collections for Government, expedite collections of impaired accounts, resulting in improved revenue generation and customer service throughout your organization. We help governments by offering:

Powerful automation with Advantage Collections
The use of automated collection activities, with a flexible, configurable workflow and the consolidation of collecting multiple debt types.
Realize value quickly with Collections for Government
Our Collections for Government solution, powered by Salesforce, provides increased automation of common collection activities.

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"The increased efficiencies have allowed the department to improve its ability to collect delinquent debt that other state agencies have but don't have the expertise or system to collect."

Mack Gillim
Executive Director, Kentucky Department of Revenue

CGI Collections differentiators

Deep industry expertise: Achieve dramatic increases in revenue with our industry-leading government collections tools built on years of public sector experience.
Citizen-centered experience: Focus on your citizens with a modernized, secure interface that simplifies the user experience and streamlines the payment process.
Proven results: CGI’s government collections clients have certified revenue increases of more than $6.9B and growing. Achieve results-driven success with our purpose-built solution. Robust debt collections functionality
Experience the impact of a built for government solution: Leverage delivered functionality to manage complex debt and debtor relationships; automated legal actions such as liens, levies and license holds; integrate with third-party collection agencies and meet IRS Pub 1075 requirements.