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In a way, you could say my journey to a new career at CGI took nearly 18 years. It started on a beautiful September Tuesday morning in Manhattan in 2001—a...
That’s right, I said it: Public sector enterprise resource planning is cool. But, don’t just take my word for it, ask my wife. Fifteen years ago, hearing me talk about...
Affordable housing programs help millions of Americans keep a roof over their heads. Effective administration of these housing programs relies on gathering and analyzing a wide range of data from...
With ever-changing leadership techniques, delivery methodologies, and technological innovations, it can be difficult for the modern CIO to keep up. Are you missing something that will make a difference in...
For many years, one of the biggest challenges faced in tax administration was figuring out how to capture the data needed to effectively assess and collect taxes owed to the...

Remember the human factor in the patient experience

John George John P. George

2018-06-05 Patients who come to healthcare facilities need and deserve a good experience. And, as a recent panel discussion I attended made clear, improving the patient experience demands a multi-faceted approach....

How behavioral science improves tax compliance

Gordon Smith, CBE Gordon Smith, CBE

2018-05-31 It wasn’t too long ago that most government agencies used a simple strategy to keep citizens compliant with things like paying taxes, appearing for jury duty or maintaining licenses: remind...

There’s no “I” in agile implementation: why teams are key

Melissa Boudreault Melissa Boudreault

2018-01-10 To achieve agile success, prioritize building the right team before defining the work to be done To be fair, there are plenty of i’s in agile: innovation, intelligence (human and...

Industry’s vital role in building strong workforces and communities

Aaron Mathes Aaron Mathes

2017-10-18 Building economically strong and vibrant communities is a complex task that requires both civic and corporate leaders to join forces, with each serving as bridge builders for growth and opportunity.

Building smarter communities through public-private collaboration

Will LaBar Will LaBar

2017-09-13 LEaRN is a smart community initiatives that pairs Louisiana Consolidated Government with the University of Louisiana at Lafayette and CGI. LEaRN is working to deploy 300 low-cost air quality sensors...