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Remember the human factor in the patient experience
John P. George
2018-06-05 Patients who come to healthcare facilities need and deserve a good experience. And, as a recent panel discussion I attended made clear, improving the patient experience demands a multi-faceted approach....
How behavioral science improves tax compliance
Gordon Smith, CBE
2018-05-31 It wasn’t too long ago that most government agencies used a simple strategy to keep citizens compliant with things like paying taxes, appearing for jury duty or maintaining licenses: remind...
There’s no “I” in agile implementation: why teams are key
Melissa Boudreault
2018-01-10 To achieve agile success, prioritize building the right team before defining the work to be done To be fair, there are plenty of i’s in agile: innovation, intelligence (human and...
Industry’s vital role in building strong workforces and communities
Aaron Mathes
2017-10-18 Building economically strong and vibrant communities is a complex task that requires both civic and corporate leaders to join forces, with each serving as bridge builders for growth and opportunity.
Building smarter communities through public-private collaboration
Will LaBar
2017-09-13 LEaRN is a smart community initiatives that pairs Louisiana Consolidated Government with the University of Louisiana at Lafayette and CGI. LEaRN is working to deploy 300 low-cost air quality sensors...
