Primary tabs

With ever-changing leadership techniques, delivery methodologies, and technological innovations, it can be difficult for the modern CIO to keep up. Are you missing something that will make a difference in...
For many years, one of the biggest challenges faced in tax administration was figuring out how to capture the data needed to effectively assess and collect taxes owed to the...
Patients who come to healthcare facilities need and deserve a good experience. And, as a recent panel discussion I attended made clear, improving the patient experience demands a multi-faceted approach....
It wasn’t too long ago that most government agencies used a simple strategy to keep citizens compliant with things like paying taxes, appearing for jury duty or maintaining licenses: remind...
To achieve agile success, prioritize building the right team before defining the work to be done To be fair, there are plenty of i’s in agile: innovation, intelligence (human and...

Industry’s vital role in building strong workforces and communities

2017-10-18 Building economically strong and vibrant communities is a complex task that requires both civic and corporate leaders to join forces, with each serving as bridge builders for growth and opportunity.

Building smarter communities through public-private collaboration

2017-09-13 LEaRN is a smart community initiatives that pairs Louisiana Consolidated Government with the University of Louisiana at Lafayette and CGI. LEaRN is working to deploy 300 low-cost air quality sensors...

What is smart? Some communities are finding out.

2017-03-22 While there is a treasure trove of digital technology that can be infused into government services, doing too much too soon often leads to disappointment, sometimes with costly consequences.

Improving efficiency and accountability in emergency funding programs

2016-08-16 Natural and man-made emergencies take a significant toll on communities across the globe. In the U.S., these events have included devastating hurricanes, floods, environmental disasters and even economic crises. Hurricanes...

Security challenges of unmanaged innovation in future cities and regions

2016-02-17 Future cities, or smart cities, are driving numerous innovation initiatives - for example, creating apps using data from sensors and other sources to improve citizen experiences and run governments better....