In the public sector, AI governance isn’t tested when things go right; it’s tested when an AI-assisted decision is questioned. That challenge might come from an auditor, a legislator, a...
Child welfare agencies are under increasing pressure to modernize faster. Governors want results. Legislatures want accountability. Federal oversight is changing. At the same time, AI-powered development tools, low-code platforms and...
Federal dollars are flowing, and plans are moving fast. The states that succeed won't just have bold clinical agendas, they'll have the infrastructure to measure, defend and sustain results.The biggest...
Unlike commercial organizations, governments cannot afford to treat AI as a “move fast and fix it later” technology. Public-sector leaders are accountable for decisions that directly affect citizens, including benefits...
In my years of leading child support programs as a Director in Riverside County, at the State of California and now as a technology partner with CGI, I've learned that...
In June 2025, CGI partnered with NASACT to survey challenges and opportunities in state government finance. The top three hurdles identified for ERP modernization were workforce shortages and hiring challenges...
Governments face unique operational challenges that commercial enterprises simply don’t. From regulatory requirements and complex budgeting processes to the need for transparency and public accountability, state and local agencies require...
Like millions of others, I tuned in to football’s big game. As I witnessed the strategic plays and touchdowns cause wild fanfare on both sides, I couldn’t help but think...
Managing human resources (HR) in the public sector can feel like navigating a large ship through a narrow canal. Private companies have an ocean of options for creating, managing and...
In health and human services, there is no doubt that data plays a pivotal role in supporting caseworkers, informing decision-making, enhancing supervision, achieving compliance and improving the overall quality of...
