Ten steps to tax systems modernization
The IRS is pushing for a better taxpayer experience. This 10-step plan could provide a way to get there—with funding.
The IRS is pushing for a better taxpayer experience. This 10-step plan could provide a way to get there—with funding.
The Internal Revenue Service’s job is difficult enough, particularly during filing season, when millions of citizens are reaching out all at once for support. But now, for the first time...
If you've used a city mobile app to find a parking spot, you’ve experienced how state and local governments are transforming how they interact with citizen services.
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We’ve all been there. It’s the middle of the week and you’re thinking about how many meetings you have left before you can emerge from your home office and get...
Each year, as we enter hurricane season in the Atlantic Ocean, government leaders look to the National Disaster Recovery Framework (NDRF) to help them manage the different stages of a...
There's nothing like a gamer-related national stock market story to get your kids interested in learning about the stock market. By happenstance, over the holidays, my son started to question...
One of my colleagues recently wrote a thought-provoking piece making the connection between the U.S. Constitution and Agile methodology. As a bit of a history buff myself, it got me...
In the past 12 years, our country has experienced two significant economic events: the financial crisis of 2008 (the Great Recession) and the current coronavirus (COVID-19) pandemic. In both instances...
Public sector leaders from around the world are getting a crash course in governing in the midst of a global crisis. The COVID-19 pandemic is a public health emergency that...