In my years of leading child support programs as a Director in Riverside County, at the State of California and now as a technology partner with CGI, I've learned that...
In June 2025, CGI partnered with NASACT to survey challenges and opportunities in state government finance. The top three hurdles identified for ERP modernization were workforce shortages and hiring challenges...
Governments face unique operational challenges that commercial enterprises simply don’t. From regulatory requirements and complex budgeting processes to the need for transparency and public accountability, state and local agencies require...
Like millions of others, I tuned in to football’s big game. As I witnessed the strategic plays and touchdowns cause wild fanfare on both sides, I couldn’t help but think...
Managing human resources (HR) in the public sector can feel like navigating a large ship through a narrow canal. Private companies have an ocean of options for creating, managing and...
In health and human services, there is no doubt that data plays a pivotal role in supporting caseworkers, informing decision-making, enhancing supervision, achieving compliance and improving the overall quality of...
Artificial intelligence (AI) is significantly changing the way organizations across all industries run. Its impact on government entities is undoubtedly already underway. But while visions of self-repairing infrastructure and AI-optimized...
When it comes to the well-being of children, technology should never be the driver or primary concern. Instead, when leveraged effectively, it can be a powerful tool in empowering and...
As government agencies continue to modernize their IT infrastructure, software-as-a-service (SaaS) solutions are emerging as powerful tools to drive innovation, efficiency and improved service delivery. While the initial transition may...
Today’s state leaders seek opportunities to safely leverage new technology, combat cyberattacks and comply with new governing rules and regulations. This was evident at the National Association of State Auditors...
