Primary tabs

Employ intelligent automation to drive value in life sciences quality operations The biggest misconception around the use of intelligent automation (IA) is that its aim is to replace people. In...

Black swan events such as the COVID-19 pandemic leave business with little time to think. Actions must come fast. Products and services must continue to meet customer demand in an...

The opioid epidemic continues to grow in America. According to the National Safety Council, the chances of dying from an accidental opioid overdose are now higher than the risk of...

The President's Management Agenda points the way to stronger safeguards over fraud, waste and abuse in healthcare.

Patients who come to healthcare facilities need and deserve a good experience. And, as a recent panel discussion I attended made clear, improving the patient experience demands a multi-faceted approach...

Doing digital right for consumer healthcare products

Kim Radefeld
Kim Radefeld
2018-05-16

Digital connectedness dominates the customer experience. As digital customers, we use devices, functioning in a myriad of ways to research, shop and purchase basic necessities, including consumer healthcare products like...

Optimizing healthcare value with prescriptive analytics – Part 2

Julie Richards
Julie Richards
2017-02-20

The Puget Sound Regional Fire Authority (PSFD) (formerly Kent RFA), CGI and River Logic collaborated on a prescriptive analytics project to understand the impact and value of FD CARES, an...

Optimizing Healthcare Value with Prescriptive Analytics – Part 1

Julie Richards
Julie Richards
2016-01-20

The healthcare system of the future will be one where continuous improvements in patient experience and operational efficiency are informed by data and decisions that are directed by prescriptive analytics...

Health policy and implementation challenges to achieving big data outcomes - Part 2

Dr, John Loonsk
2015-05-12

In part 1 of this post, I described some of the ways big data tools can be used in health, and pointed out the irony that while quality and efficiency...

Health policy challenges to achieving big data outcomes, part I

Dr, John Loonsk
2015-05-05

It takes time, and sometimes policy and utilization changes, to fully accommodate a new technology's potential. This certainly has been true for big data in health. This two-part post discusses...