Focused expertise : Communications & Media

We help communications clients lead in our connected world and deliver exceptional customer experiences—providing insights they can act on to increase agility and speed to market.

As the industry seeks to continually evolve to meet growing challenges, we offer six ways telcos can outpace their competition.

Explore how we help telecom clients lead the digital economy

CGI’s Media Solutions are at the heart of solving the challenges of modern broadcasters and radio stations, optimizing workflows and media management, as well as newsroom and planning systems.

We use the power of AI and cloud to increase personalization and production efficiency.

Explore our AI-powered Media Solutions

Why CGI?

6

of the world's top communications service providers partner with CGI

30+

years of media industry expertise

5,000+

communications and media consultants across the globe

The communications and media industries are distinct yet intertwined in how they advance our connected world. We apply our industry and technology expertise to help clients accelerate business outcomes through proven solutions, including the responsible use of artificial intelligence.

Voice of Our Clients: What communications and media leaders are acting on now

Insights from 93 client conversations reveal top priorities influencing the industry

Connectivity expansion takes center stage

#1

industry trend is network infrastructure development and expansion

Streaming, mobile growth and real-time engagement are driving communications and media providers to expand and future-proof their digital capabilities.

Digital leaders outperform in data privacy and protection

+27%

delivering tangible results

Companies are strengthening privacy protection across partners, and platforms are turning trust into measurable performance and competitive advantage.

GenAI adoption accelerates across operations

66%

are applying GenAI to improve production and operations

GenAI is enhancing production pipelines and operational processes, enabling faster delivery, smarter automation and improved performance.

Discover more communications and media insights in the 2025 Voice of Our Clients video