Trusted partner

Today's citizens expect more of their governments—from anytime, anywhere information access and greater involvement in policy reform, to increased transparency and data privacy. CGI helps agencies deliver modern, flexible IT solutions and streamlined business processes to support these demands. We have partnered on such projects with:

  • 46 U.S. states and 200 local governments
  • Most provinces and territories in Canada
  • Regional and local governments throughout Europe and Australia

Watch how CGI helps governments deliver modern, secure, citizen‑centric services

With CGI’s help:

  • 7.9 million
    ballot papers processed over 2 days at the 2021 London elections

  • 600,000
    Salaries paid by Swedish municipalities and government agencies are supported by CGI solutions

  • 35
    Cities and regions use CGI’s innovative trip planning solutions

Voice of Our Clients: What state, provincial and local governments are acting on now

Insights from 158 client conversations reveal top priorities influencing the industry

Modernizing legacy systems to improve access, efficiency and trust

#1
IT priority is enhancing service delivery through modernization
Organizations are enhancing public services by upgrading aging infrastructure with modern platforms designed for accessibility, speed and cybersecurity.

AI is shaping the future of citizen services

49%
are applying AI to improve services
 
Facing growing expectations, government agencies are accelerating digital initiatives to help citizens and businesses, and using AI to modernize their services.

Digital leaders outperform with agility and trusted data ecosystems

+20%
have a highly agile operating mode
 
Organizations leading digital change rely on policy and legislation agility and trusted data foundations to respond faster to evolving digital demands.

Fortifying the citizen supply chain

Citizen supply chain ecosystems are sprawling, interconnected webs spanning multiple industries, as well as local and national governments. They comprise complex networks of critical infrastructure, stakeholders, and processes. By understanding the interdependence of these segments, we help government leaders fortify the networks that help procure, store, transport and distribute essential goods and services to citizens.