Fairfax, Virginia, August 25, 2016 - CGI (NYSE: GIB) (TSX: GIB. A) announced successful implementation of the Enterprise Data to Revenue project for the California Franchise Tax Board (FTB), which has collected $2. 6 billion toward a goal of $2. 9 billion in revenue during the ...
This paper addresses how companies have a significant opportunity to dramatically improve default management outcomes, including decreasing past due accounts and increasing dollars collected, by employing behavioral science techniques and predictive modeling to improve collections decision-making.

Tax, revenue, customs and other agencies responsible for recovering debts owed to government are under constant pressure to find ways to maximize revenue and efficiency and improve constituent services. CGI has worked with over 25 tax, revenue and customs clients in federal, central, state, provincial and local governments across the U.S., Europe, Canada and Australia. For example, we have supported:

  • The Money Claims on Line system for pursuing debt claims in UK courts resulting in over £1.25 million in payments per month for UK Ministry of Justice

  • The efficient enforcement and collection of $14+ billion for the City of New York since 1987

$6+ billion in additional revenue has  been recovered by U.S.  public sector tax and  revenue clients

These relationships give us a front-line understanding of client challenges. Our key services include:

  • Obligation recovery – industry-leading solutions for debt recovery and decision management 

  • Integrated tax – innovative systems support taxpayer identification and registration, returns processing and revenue accounting 

  • Fraud prevention and audit – solutions to detect under-reporting, combat fraud and provide comprehensive audits

  • Benefits funding – where CGI is paid a fixed price after benefits measured by increased revenues are realized

  • Consulting – expert advisory services to provide strategic vision, operational assessments, business case development, business process redesign and change management

6  national agencies in North America, Europe and  Australia have improved tax administration
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