Behavioral science in business applications is a fascinating topic. In his book “The Undoing Project,” Michael Lewis describes behavioral economics and how even the best experts’ decision-making is not as accurate as predictive modeling or analytics. He cites an Oregon Research Institute study where radiologists were consulted on the best methods to make an accurate clinical diagnosis of stomach cancer. The doctors described their decision-making process and researchers developed an algorithm to closely mimic that process. More...

As data assets grow larger and more valuable in our digital world, managing data is also becoming more complex. As a result, two of the top governance challenges facing organizations today are how best to manage the use and value of data assets, and who is best suited to take those responsibilities. More...

Around the world, millions of times a day, clinicians, hospitals and pharmacies submit claims to healthcare plans. In the U.S. alone, nearly $3.2 trillion dollars in payments flow from public and private payers to providers annually. These payers are under constant pressure to process and pay claims quickly, leaving little time for complex analyses of large numbers of claims. While most reimbursements are straightforward, some should not be paid because they are erroneous, inflated or even fraudulent. More...

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