Continuing their conversation with host Pete Tseronis, CGI Federal’s Brad Schoffstall and Donna Seymour talk about how to prepare for future problems.
Any modernization project has desired outcomes, but most also have unintended consequences—sometimes unexpected benefits, occasionally counterproductive.
“Future-proofing” requires thinking ahead, anticipating potential developments and preparing to meet them. Brad and Donna share experiences and insights for federal agencies and other organizations as they modernize data and systems. They also discuss artificial intelligence, robotic process automation (RPA) and workforce development as components of a modernization strategy.
A key takeaway: Don’t forget the human factor.