Banking and Capital Markets

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John Jensen
John Jensen

The COVID Recovery’s Uncertain Path and the Way Forward for Banks

2020-09-28 Things are getting better for banks’ clients – well, at least for some of them. Unemployment in August dropped to 8.4 percent in the U.S., down from a pandemic-driven high of 14.7 percent in April. This is good news, and...

Andy Schmidt
Andy Schmidt

Examining the future of retail bank branches post pandemic

2020-09-28 This CGI blog post discusses the future of the traditional retail bank branch once the COVID 19 pandemic ends.

Andy Schmidt
Andy Schmidt

Embracing new ways of working in financial services

2020-04-17 Although the approaches to dealing with the COVID-19 pandemic vary by country, as governments and businesses come to grips with it, one thing is imperative: we will get through this.
 
 The question is how, when disruptions in day-to-day life and...

Andy Schmidt
Andy Schmidt

Data monetization in banking: Driving customer centricity and business value

2020-01-16 When it comes to understanding customers, compliance data typically is the best source of information because this type of data tracks everything a customer does within a financial institution—from making a payment, to executing a trade, to applying for a...

Sandeep Singh
Sandeep Singh

The road to digital sophistication in financial services

2019-12-18 Not too long ago while attending a tech conference in Las Vegas, I struck up a conversation with my tablemate who said he worked in the financial services industry as a CDO. He got a puzzled look on his face...

Jill Kathman
Jill Kathman

Staying ahead of the curve of rising auto loan delinquencies

2019-10-22 New blog by CGI's Jill Kathman. In an environment in which late and slow repayment rates for many borrowers are rising and delinquency rates for some borrowers are spiking, efficient, effective debt management solutions are more important than ever before.

Andy Schmidt
Andy Schmidt

Driving new revenue streams through artificial intelligence and advanced analytics

2019-10-15 This CGI blog post discusses considerations and revenue opportunities related to the adoption of artificial intelligence and advanced analytics.

Andy Schmidt
Andy Schmidt

Payments 2019 focuses on top digital topics for U.S. banks

2019-06-18 This CGI blog discusses key U.S. bank topics that were the focus of NACHA’s Payments 2019 event.

Philip Skinner
Philip Skinner

Having your debt collections cake and eating it, too

2019-01-14 Banks, telcos, utilities and other industries striving to maintain a competitive edge face an ongoing dilemma—how to scale their debt collections capabilities and improve success rates without the lengthy traditional technology deployments and operational investment models. Not an easy thing...