2020-09-28 Things are getting better for banks’ clients – well, at least for some of them. Unemployment in August dropped to 8.4 percent in the U.S., down from a pandemic-driven high of 14.7 percent in April. This is good news, and...
2020-09-28 This CGI blog post discusses the future of the traditional retail bank branch once the COVID 19 pandemic ends.
2020-04-17 Although the approaches to dealing with the COVID-19 pandemic vary by country, as governments and businesses come to grips with it, one thing is imperative: we will get through this. The question is how, when disruptions in day-to-day life and...
2020-01-16 When it comes to understanding customers, compliance data typically is the best source of information because this type of data tracks everything a customer does within a financial institution—from making a payment, to executing a trade, to applying for a...
2019-12-18 Not too long ago while attending a tech conference in Las Vegas, I struck up a conversation with my tablemate who said he worked in the financial services industry as a CDO. He got a puzzled look on his face...
2019-10-22 New blog by CGI's Jill Kathman. In an environment in which late and slow repayment rates for many borrowers are rising and delinquency rates for some borrowers are spiking, efficient, effective debt management solutions are more important than ever before.
2019-10-15 This CGI blog post discusses considerations and revenue opportunities related to the adoption of artificial intelligence and advanced analytics.
2019-06-18 This CGI blog discusses key U.S. bank topics that were the focus of NACHA’s Payments 2019 event.
2019-01-14 Banks, telcos, utilities and other industries striving to maintain a competitive edge face an ongoing dilemma—how to scale their debt collections capabilities and improve success rates without the lengthy traditional technology deployments and operational investment models. Not an easy thing...