Rick Pugh
Rick Pugh

End of the ‘good old’ days for utilities

2018-11-26

Engaging with customers was not a priority for utilities in the past because the risk of losing them was low. However, a growing number of progressive utility leaders have a...

cybersecurity practice
CGI’s Cybersecurity Practice

OT-IT convergence brings opportunities and risk

2017-06-01

Operational technology (OT) or industrial control systems (ICS) are responsible for keeping the power on and water and gas flowing to support essential services for consumers, industry and governments. As...