Healthcare has entered the digital era, reshaping how services are delivered, managed and secured. To remain competitive and maintain safe, patient-centered environments, organizations are leveraging technology to modernize operations and improve care delivery.

What is healthcare digital transformation?

Digital transformation is the strategic use of technologies such as AI, data and cloud platforms to enhance experiences, drive innovation, optimize operations and deliver measurable outcomes. In healthcare, this transformation presents significant opportunities to improve patient care, expand access to services and reduce burnout among healthcare professionals. By rethinking legacy business models, processes and culture, healthcare organizations can unlock insights that strengthen trust and help shape the future of medicine.

Top trends in digital transformation for healthcare

Over the past 10 years, we've seen the healthcare industry evolve, driven by new technologies for primary care physicians and hospitals. Many efforts to focus on healthcare data analytics have improved patients’ lives, but others still have a way to go.

3 trending healthcare digital transformation methods:

  1. Remote telemedicine options

    Telemedicine provides individuals access to certain types of healthcare from the comfort of their own home. Leveraging this type of digital technology increases access to care and has been shown to reduce overall patient costs while improving efficiency. Through video calls, remote monitoring devices and digital patient data systems, the entire data-driven healthcare process becomes patient-centric and more convenient.

  2. Electronic health records

    While digitizing records isn't new, the use of digital transformation enables providers to maximize the benefits of cloud systems and AI, ultimately improving care and record-keeping. Through electronic records and healthcare insights, patients can also receive faster results, review important medical information, follow up on questions and more.

  3. Internet of medical things

    This space continues to evolve, with new technologies enabling real-time patient data from wearables and devices. Through data-driven healthcare monitors, healthcare staff can be proactive in providing interventions faster. With the introduction of AI to review data, identify trends and predict outcomes, the possibilities are endless.

Key factors for digital transformation and healthcare insights:

  • Strategy: With a multitude of digital transformation options in healthcare, it's important to review opportunities and align them with the key drivers of your healthcare organization.
  • Data: The ability to collect and manage healthcare data analytics is key to making concise decisions, personalizing care to your community and improving overall outcomes
  • Customer experience: Discovering healthcare insights should be better communicated, scheduling streamlined and digital tools more intuitive.
  • Infrastructure: The technological and network systems should support digital applications and address potential privacy and cybersecurity issues within data-driven healthcare.
  • Interoperability: To craft an efficient healthcare ecosystem, it is vital that different systems can communicate and share data flawlessly.

Actionable insights and opportunities in healthcare's digital transformation

When implementing digital transformation processes in your organization, focus on continuously reviewing relevant healthcare data analytics. Prioritizing this step will help generate actionable healthcare insights to address any pain points that arise.

Common examples of actionable insights in healthcare:

Healthcare payer services

Digital transformation in the healthcare payer space can help increase member engagement and connect with providers. Common services include simplifying enterprise upstream processes, monitoring social media platforms, delivering strategic outcomes for ongoing improvement and creating high-quality security frameworks to protect healthcare data analytics and patient information.

Health provider services

The benefits of digital transformation in the healthcare provider space range from organizational change with new services or processes to gaining insights from patient data to better predict and manage healthcare needs. Data-driven healthcare technologies in the space can also help optimize operations and costs in healthcare while providing patients with a higher level of care.

Health IT services

Technology is an important factor in data-driven healthcare. Prioritizing change in the IT departments helps make care more cost-effective while providing patients with the best possible experience. We understand that your healthcare IT system should be streamlined and optimized across the board to meet the needs of the healthcare consumer.

If improving secure and timely data transactions across your healthcare organization is a priority, look into CGI TrustedFabric. Inspired by the power of a well-connected health ecosystem, this solution focuses on interoperability. Incorporating it into your organization will ensure an improved healthcare data analysis structure, multi-directional information sharing, full transparency, added flexibility and cost-effectiveness.

Health and human services

Our technology and systems for health and human services programs are largely based on improving outcomes for child support and welfare programs. These services do more than deliver data-driven healthcare insights to aid case workers in their jobs—they reshape your organization and make it more family-focused. The services are also beneficial for providing coordinated, agile modernized care within the Medicaid ecosystem.

Federal healthcare services

Over the years, we have partnered with multiple government agencies to deliver federal healthcare services that help address the nation's most pressing healthcare challenges. Between protecting from fraud, reducing waste and improving operational efficiency, we have discovered proven ways to analyze healthcare data and deliver purpose-built solutions with a measurable impact.

Life science services

Drawing on our deep industry knowledge and global reach, we help life sciences companies innovate and scale in ways that reflect the fast-evolving market. We empower companies to accelerate drug development, optimize supply chains and streamline public launches using cutting-edge healthcare data analytics and AI solutions.

Healthcare solutions examples through the use of digital technologies:

Cybersecurity: a major challenge in healthcare's digital transformation

A primary challenge in digitally transforming healthcare is cybersecurity. Many healthcare organizations rely on outdated hardware and software that lack the modern security features preferred today.

In some cases, cybersecurity issues are due to the lack of staff awareness. Human error makes systems more susceptible to phishing, malware and other social engineering tactics. When updating technology and reviewing healthcare data analytics, provide ongoing reminders and training to affected employees.

We are ready to help your healthcare organization advance

Ready to unlock the possibilities of data transformation in your own healthcare organization? Contact a CGI expert today to discuss next steps, healthcare insights, and possible outcomes.