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A smart water company makes informed decisions by unlocking the value in all of the available data sources. Combining multiple data sources, internal or external, provides a richer information set. Predictive analytics allows the company to understand what is about to happen before it happens, and respond in a timely manner. The proliferation of new sensors and smart meters brings more data still to add to the picture. IT/OT integration brings its own opportunities and challenges, not least of which from the cyber threat that lies in this interconnected world. The CGI smart framework, combined with our system integration expertise, allows water companies such as yours to grasp these smart opportunities: to improve customer service; increase resilience, and reduce operating costs.