Banking - Everywhere Life Happens

Banking is evolving beyond apps and accounts into intelligent ecosystems that support transactions and financial decisions wherever life happens.

Drawing on insights from the 2026 CGI Voice of Our Clients research and industry experience, this Industry Foresights video examines how banks are embedding intelligence into operations, modernizing core systems, leveraging real-time data and preparing for a future of autonomous, embedded and decentralized banking.

At CGI, we're working alongside banking clients to build what's next—strengthening trust, unlocking new value and creating a better financial future for all.

Voice of Our Clients: What banking leaders are acting on now

Insights from 342 client conversations reveal top priorities shaping banking

Reengineering for value with data and AI

81%
Reengineering for value with data and AI

While digital transformation is accelerating, many banks face challenges in converting strategy into measurable outcomes.

Formalising AI strategies

53%
have a holistic AI strategy for the internal enterprise

AI strategies are becoming more formalised, but banks face the challenge of scaling trusted AI beyond isolated use cases.

Managing legacy complexity

46%
say legacy systems are a significant challenge

Modernisation remains essential to improving agility, resilience, and transformation outcomes.

banking instant credit

Since our founding in 1976, CGI has been at the heart of transformation in the banking industry. Today, we support more than 2,500 financial institutions worldwide, helping to deliver a broad range of digital IT and business strategies, services and solutions. Our deep understanding of the complex global challenges banks face coupled with our strong local relationships enable us to build long-term partnerships that drive success.

CGI helps clients leverage emerging technologies such as block chain, robotic process automation and intelligent automation to ensure their business is fit for the future.

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