Digitising omni-channel operations with intelligent virtual assistants for asset financeWith the rise of the ‘always on’ user in the last decade comes a new trust in human-to-computer interaction. Time-to-value is the new customer experience metric.
Helping PFP Energy make communities betterCGI and fintech partner Ordo help PFP Energy make communities better
The COVID-19 pandemic has had an impact on the collections industry and we have been exploring how organisations are responding to current and future debt management challenges and opportunities, looking at the impact during the rebound and reinvent phases that we have set out to help clients during this time. CGI has been helping companies, across many sectors, transforming their Collections and Recoveries business for more than 35 years. Our Collections360 suite brings together world class software, IT services, business expertise and CGI’s world class hosting capabilities, to provide an end to end Collections solution to all of our clients whatever their size or sector.
CGI understand the key needs of the UK industry when it comes to collections. This has allowed us to develop industry leading solutions which provide the capabilities and roadmap that aligns with your organisation and culture. Our experienced collections experts provide thought leadership whilst guiding clients through each stage, ensuring rigorous project and quality management.