Our CACS X solution sits within our CGI Credit Studio, a cloud-native platform powered by intelligent automation and machine learning (ML) that includes software, business processes and underlying IT in a single, cohesive suite. Configurable using visual process mapping tools, the platform kick-starts your digital transformation, reduces the total cost of ownership and allows organisations to drive value in as little as two to three months



An integrated, end-to-end approach to default management

CACS X helps lenders overcome challenges related to cost pressures, multi-vendor management, dynamic compliance, and out-of-date processes, technologies, and systems.

Providing business agility and an improved customer and agent experience, CACS X is an intuitive, modern and robust collections solution that can deliver value in as little as three months.


Read the brochure


collections cost savings



increase in debt collected



implementations for some of
the world's largest organisations



Transforming the collections industry for 40+ years

With decades of collections experience, we offer next-generation default management that reflects major technology investments and a steadfast commitment to helping clients transform debt management and recovery.

Serving 15 of the top 20 banks in the world with 14,000 banking professionals, we can help you streamline debt management, reach new customer experience heights, and drive IT innovation that increases profit and accelerates growth.


Contact us to find out more

Business people in a meeting

Customer looking at laptop

Real-time everything

Meet your customers digital expectations with 24x7, event-driven collections and real-time triggers for the next best action.

hands holding phone with chatbot open

Self-service and virtual agents

Expand your channels and penetration rates by providing customers with the benefits of intuitive self-service tools and agentless collections.

Professional woman smiling at a meeting

Improved customer experience

Artificial intelligence and machine learning enable you to better understand your customers, while agile decisioning helps you deliver a tailored customer journey.

smiling woman at desk with laptop and pen and notepad

Quicker time-to-value

Our “function by function” deployment approach empowers you to deliver more benefits and value to your customers.

Reinvent your business with CACS X

Contact us to learn more about what CGI can do for your business.