What attributes define CGI at 50 and continue to guide what comes next?
According to Kathy N. Waller, CGI Board Member and former executive roles at The Coca-Cola Company, trust, discipline and strong client relationships are central.
Ms. Waller reflects on why clients stay with CGI over the long term. From her perspective, trust is built through listening closely to clients, delivering meaningful insights and ensuring that management and teams remain present and accountable.
She also points to CGI’s disciplined approach to growth, including how new businesses are acquired and integrated. By maintaining accountability and a consistent culture, CGI ensures that teams are prepared to deliver for clients as the organization grows.
Looking ahead, Ms. Waller shares her view on how CGI continues to help clients build for the future, particularly in consumer-focused industries. Her perspective underscores how trust, accountability and care for people remain core to CGI as it continues building what’s next.