Resource center

Abhay Deshmukh
Abhay Deshmukh

Navigating the integration of AI with anti-money laundering

March 22, 2024 This CGI blog post covers key considerations in navigating the integration of artificial intelligence with anti-money laundering.

Rekha Terway
Rekha Terway

Navigating change: Why managed services make sense for insurance carriers

March 21, 2024 The property and casualty insurance industry continues to face economic pressures, talent shortages, and the need to adapt quickly in a climate of rapid change. According to our latest Voice of Our Clients research, difficulty hiring IT talent continues to...

Josh Rachner
Josh Rachner

Prerequisites for an ROI-led data and AI strategy

March 21, 2024 As organizations pursue next-generation data and artificial intelligence (AI) technologies to improve business outcomes, what’s getting in their way?

Andy Schmidt
Andy Schmidt

Driving new banking revenue streams through generative AI

March 6, 2024 This CGI blog post discusses how generative AI can help banks to generate new revenue streams.

Helena Jochberger
Helena Jochberger

Integrating Aristotelian virtues to guide the responsible use of AI in manufacturing

March 4, 2024 As we stand at the crossroads of innovation and progress in the ever-evolving landscape of technology, the wisdom of ancient Greek philosophers resonates with profound relevance, especially for an individual of Greek heritage like me. In particular, there is a...

Markus Kaiser
Markus Kaiser

Ethical considerations of AI in newsroom workflows

February 26, 2024 From research to verification of information, production, and distribution, and from accounting to workflow scheduling, AI and intelligent automation currently support routine tasks along the journalistic value chain.

Cheryl Allebrand
Cheryl Allebrand

Is the future of contact centers bot or human?

February 5, 2024 Human-like responses from OpenAI’s ChatGPT and other generative AI large language models (LLMs) have employees and politicians concerned about impending waves of job losses. Meanwhile, contact centers have trouble recruiting and retaining enough agents to keep up with rising consumer...

Dirk Kiefer
Dirk Kiefer

Driving strategic alignment to deliver value in a less predictable world

February 1, 2024 Transforming your organization while navigating exponential change is the new “business as usual.” Economic uncertainty, geopolitical unrest, changing social demographics, technology acceleration, and sustainability demands are requiring executives across all industries to rethink their business strategies, models...

Audrey Pineau
Audrey Pineau

What is the real business value of sustainability?

February 1, 2024 Executives are under increasing pressure to meet evolving sustainability and environmental, social and governance (ESG) mandates and stakeholder demands. At the same time, they must balance countless other factors disrupting the market, which are nearly impossible to control and predict...