From smart meter data to smarter grid operations Every day, utilities collect large volumes of data from advanced metering infrastructure (AMI), capturing detailed information on consumption patterns, voltage performance and asset behavior across the grid. This data has the potential...
Airlines operate in highly dynamic environments where timely and accurate information is critical to safe and efficient flight operations. Across the aviation ecosystem, large volumes of mission-critical data are continuously generated and shared to support safety, compliance and coordination. While...
For many infrastructure and operations teams, incident management remains a reactive process. Tickets are reviewed, prioritized and resolved one at a time, often under pressure and with limited context. While most organizations have mature ticketing systems in place, they still...
As we mark Mental Well-being Month, this year’s theme, “Stronger together to build what’s next,” reflects a belief that has long guided CGI. Mental well-being is not a standalone initiative. It is part of how we work, how we lead...
Every day, contact centers capture thousands of conversations between customers and agents. These calls contain some of the most valuable—and most honest—signals a business can receive: why customers are frustrated, where friction lives, what they tried before picking up the...
AI in manufacturing: Building resilience for a disruptive world
May 6, 2026 Manufacturing leaders are starting to design operations that can handle disruption from the outset. The priority is shifting toward resilient operations that can absorb shocks, support growth aligned with ESG goals and respond faster to changes in demand. Increasingly, AI...