Government recognizes the imperative to modernize legacy IT systems to meet today’s mission demands, with 67% implementing modernization plans to improve efficiency. However, these projects are taking longer due to the complex IT landscape, political influence on priorities and lack of resources.

A significant majority, 76%, find legacy systems to be at least somewhat challenging in achieving their objectives. Organizations struggling to modernize highly complex legacy architectures must reduce risk and incrementally to mitigate impacts on the workforce through human-centered design and keen focus on organizational change management. Platform- and software-as-a-service solutions continue to be viable options for cost-effective modernization.

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Technology is a key enabler, but transformation requires re-imagining business processes within and across systems.

While technology is a key enabler, transformation means more than just moving to the latest platform. It requires re-imagining business processes within and across systems to improve workforce productivity, customer experience and organizational agility.

While the imperative to modernize is clear, the path to fund and procure products for modernization initiatives can be hazy. When approaching more challenging modernizations, leaders must have a strategy to ensure that multi-year projects receive the necessary funding to achieve mission objectives. This requires close collaboration with budget and finance counterparts to put processes in place that enable incremental modernization funding year over year. Business and IT leaders must collaborate with their procurement shops to align contracting approaches with agile IT delivery strategies.


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Case in point

Modernizing a portfolio of 160+ applications and services to the cloud

Learn how the EPA and CGI adopted cloud-native services as a modern foundation for the collection and publication of critical environmental regulatory data.

Read the case study