Federal Shared Services

A Unique Perspective on Federal Shared Services

CGI is helping to lead many successful shared service implementations across all three branches of government as both a provider and in support of various federal Shared Services Providers. This experience, gathered over more than three decades, enables CGI to ...

Shared Services in Government: Critical Success Factors for Sustainability

Shared services or Shared Services Center (SSC) refer to a dedicated unit (including people, processes and technologies) that is structured as a centralized point of service and is focused on defined business functions. These functions are supported by information technology ...

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Experience and expertise

Policy mandates, budget pressures and the imperative to improve performance are driving federal agency executives to redefine their organizations. An important option is moving to shared services models for delivering IT, back-office support and mission services.

In this “shared first” era, careful planning and deep expertise are critical enablers to achieving the expected results. CGI has an unrivaled breadth and depth of experience in the shared services arena, offering federal agencies unique solutions for planning and executing smart shared services to achieve long-term sustainability and success.

CGI supports federal shared services through systems integration, intellectual-property based solutions and secure cloud hosting for numerous programs.