This paper presents key considerations to help agencies pursue intelligent automation efforts that will make the most business sense, reduce overall risk, and be more likely to meet agency expectations.

CGI offers a suite of business process services that leverage intelligent automation and robotics technology to meet rising demands for quality and compliance, while decreasing the cost to serve our clients. Through these services, we support:

  • Production engineering, testing and logistics 

  • Secure staffing and core mail room services 

  • Federal shared services through systems integration, intellectual property-based solutions and secure cloud hosting for numerous executive, judicial and legislative branch programs

  • Government and disaster relief programs, providing claims, registration and payment services. We also process $2.7 billion annually in voucher payments for U.S. government housing agencies.

  • Processing of more than 18 million U.S. passport applications each year, handling inquiries, applications and passport delivery.We also play a key role in providing assistance to U.S. visa applicants in 70 countries, supporting 39 languages.

us federal shared services medium
shared services center

 

U.S. passports statistic

 

$13 billion worth of government  property is tracked for the  U.S. Army, U.S. Navy and  U.S. Marine Corps
5 million U.S. visa applicants are  assisted in 70 countries by CGI