Connected assets are revolutionizing service expectations in manufacturing. Manufacturers who invest today in ready-built, mobile and Internet of Things (IoT)-capable service platforms can accelerate their time to market for next-level customer service experiences. Digital solutions are transforming manufacturing ...
Enterprises and government agencies are faced with increasing opportunities and demand for digital customer engagement. By leveraging the market-leading Salesforce customer relationship management (CRM) platform, organizations can quickly achieve quality, efficiency and scalability in innovative customer management. Customer success ...

Reinventing for the digital world

Technology is changing how our clients achieve their objectives, and the pace of innovation is helping them move beyond IT modernization to focus on digital transformation. This is reflected in our CGI Client Global Insights, drawn from in-person conversations with 1,300+ senior government and commercial leaders. Based on these discussions, and our digital engagements, we see several common characteristics among digital leaders:

  • Clusters of autonomous business units

  • Encouragement of curious mind-set, collaboration & innovation

  • Decisions based on insights

  • Employees freed up for value added work

  • Integrated into an ecosystem of partners

  • Co-designed market opportunities

  • Agile, simplified and cost-effective IT and operations

  • Smart, fast, integrated and automated technology

digital strategy
Digital DNA: Organization, business and technology, underpinned by a robust foundation for cybersecurity and data privacy.