17 May 2023 Benjamin Nduva explores why data is so important for the social housing sector and discusses data quality standards, technology adoption and how strategies that harness data and drive transformational change can facilitate housing associations’ strategic business plans.
My Home Needs (MHN) provides surveys of subsidence for the property and insurance sector, offering straightforward solutions that have made them a market leader. The firm’s workflow systems were in need of an update. Information was being recorded in thousands...
18 August 2022 Our Conversational AI and Housing expert discusses how Housing Associations can improve the tenant experience by utilising automated digital interactions. With the cost of living at an all-time high and many tenants under increased pressure and stress, their relationship with...
01 July 2022 In her his blog, Adam Kobeissi discusses the rising cost of living, and what that means for housing associations, local authorities and the tenants themselves. He also outlines what he thinks the future could look like, and ways to combat...
We have helped over 1,000 Taylor Wimpey employees transition to a new customer system with new processes to better support customer needs
10 June 2021 Adam Kobeissi explores some of the simultaneous challenges that presented themselves to Housing Associations over the past few years such as the infamous Grenfell fires as well as the COVID-19 pandemic, and explores how they can overcome these challenges using...
We are working with housing associations to help them improve tenant experience and reduce operating costs.