As healthcare claims and medical record volumes continue to grow, payment integrity teams need faster, smarter ways to identify improper payments without sacrificing accuracy or compliance.

AVA, the AI-powered virtual assistant within CGI ProperPay, helps healthcare payers accelerate medical record reviews by organizing complex documentation, extracting critical information, identifying anomalies early and delivering answers in seconds.

By augmenting payment integrity teams with AI, CGI ProperPay enables organizations to improve operational efficiency, enhance review accuracy and reduce revenue leakage. Customers are already realizing measurable results, including up to five times productivity gains, 25% process optimization and 97% AI accuracy.

Watch the video to learn how CGI ProperPay and AVA can help modernize your payment integrity program and deliver improved outcomes.