Federal Enterprise Content Management and Records Management

Increasing efficiency, compliance and security

Massive volumes of unstructured information—including documents, web pages, social media and email—are challenging agencies to deliver the right information, at the right time, to the right people, in a secure and compliant manner. While advances in cloud, mobility and analytics offer unprecedented opportunities to transform how content is accessed, collected and managed, it takes expert guidance to navigate this constantly evolving landscape.

CGI’s federal enterprise content management (ECM) and records management (RM) capabilities are based on decades of experience implementing solutions to help agencies transform business processes, meet mandates, increase operational efficiency and reduce cost and risk. We support agencies with:

  • Guiding the design of an overall ECM/RM approach, from software selection, to functional goals, to effective rollout strategies and schedules
  • Deploying of best-in-class, out-of-the-box software from market leaders to maximize adoption and meet agency business objectives
  • Applying industry best practices to ensure the right approach for your programs
  • Leveraging the cloud and mobile apps to capture, preserve and deliver enterprise-wide content anytime and anywhere, on any device
  • Streamlining implementations using our Records Management as a Service (RMaaS), a secure, cloud-based offering developed with OpenText and Microsoft

Key benefits of our ECM/RM solutions, include:

  • Regulatory compliance: Meet mandates of Managing Government Records Directive (M-12-18), Federal Records Act, Freedom of Information Act and eDiscovery
  • Strategy alignment: Implement solutions that align with agency modernization, customer service, cost savings and strategic business initiatives
  • Business optimization: Optimize operations and customer responsiveness by streamlining and accelerating essential business processes through workflow automation, digitization and business application integration 
  • Secure storage: Implement solutions and storage in compliance with federal security standards, balancing ease of access with security control
  • Content mobility: Enable secure content access and collaboration for a mobile workforce, on any device, including smart phones and tablets

CGI has a rich history of success in designing and implementing powerful ECM/RM management solutions with partners such as Open Text, EMC Documentum, Microsoft and IBM. Contacts us for more information.