CGI is different from most companies. We have not only a vision and mission, as other companies do, but a dream:
To create an environment in which we enjoy working together and, as owners, contribute to building a company we can be proud of.
This dream was first articulated by our founders Serge Godin and André Imbeau when they started CGI in 1976, and it has remained unchanged since then. It embodies two key principles—enjoyment and ownership. We strive to create an environment where our professionals enjoy working together and also feel empowered as owners to build their company and grow their careers.
At CGI, employees are called members because we feel a powerful sense of ownership and accountability. That's why the vast majority of us are CGI shareholders. CGI's ownership mentality is woven into all aspects of our management approach and gives our members the freedom to drive their careers, make decisions in the best interests of our clients, take part in the continuous improvement of our business and benefit from a job well done.
Guiding the fulfillment of our dream is our vision and mission. CGI's vision is as follows:
To be a global world class end-to-end IT and business consulting services leader helping our clients succeed.
To achieve this, we've defined our mission as follows:
To help our clients succeed through outstanding quality, competence and objectivity, providing thought leadership and delivering the best services and solutions to fully satisfy client objectives in information technology, business processes, and management.
In all we do, we are guided by our Dream, living by our Values to foster trusted relationships and meet our commitments now and in the future.
CGI's values define our core character as a company and guide our daily decisions and interactions.
For us, partnership and quality are both a philosophy and a way of life. We constantly deepen our understanding of our clients' business and we develop and follow the best management practices. We entrench these approaches into client relationship and service delivery frameworks in order to foster long term and strong partnerships with our clients. We listen to our clients and we are committed to their total satisfaction in everything we do.
We exercise the highest degree of independent thinking in selecting the products, services and solutions we recommend to clients. In doing so, we adhere to the highest degree of quality, objectivity and integrity. We do not accept any remuneration from suppliers. We always act honestly and ethically. We never seek to gain undue advantages and we avoid conflicts of interest, whether real or perceived.
Our collective success is based on our competence, commitment and enthusiasm. We promote a culture of innovation and initiative where we are empowered with a sense of ownership in supporting clients, thus ensuring our profitable growth. Through teamwork, sharing our know-how and expertise across our global operations, we bring the best of CGI to our clients. As members, we share in the value we create through equity ownership and profit participation.
In all we do, we are respectful of our fellow members, clients, business partners and competitors. As a global company, we recognize the richness that diversity brings to the company and welcome this diversity while embracing the overall CGI business culture.
We strive to deliver strong, consistent financial performance which sustains long term growth and benefits both members and shareholders. Financial strength enables us to continuously invest in our members' professional development, our services and our business solutions to the benefit of our clients. To this end, we manage our business to generate industry superior returns.
Our business model is designed to ensure that we are close to our clients and communities. As members, we embrace our responsibilities to contribute to the continuous improvement of the economic, social and environmental well-being of the communities in which we live and work.
By understanding and adhering to our Constitution, we work together toward the same goals and continue to achieve the success that's brought us to where we are today. It represents our collective commitment and roadmap for meeting the expectations of all our stakeholders, satisfying our clients' business needs, providing rewarding careers and generating sustainable profitable growth—now and into the future.