Utilities

Media center

MILES is an innovative advanced data analytics solution for fault detection, localization and diagnosis. It is designed to generate clear and timely insight on distribution system faults that are the source of outages and customer complaints.

Jeff Bailey
Jeff Bailey

Sparking and sustaining innovation in utilities

November 17, 2020 CGI’s U.S. operations commissioned a survey of more than 100 utility professionals on the state of innovation in the industry, including the role of people, processes, and technology in enabling that innovation. The findings of that survey provide insight into...

peter warren
Peter Warren

CGI Client Global Insights: 7 ways utilities can build a digital future that’s better than normal

November 8, 2020 In this blog, Peter offer recommendations to help utilities build a digital future that’s better than the old normal.

The NRC regulates commercial nuclear power plants and industries that use nuclear materials through licensing, inspection and enforcement of its requirements.

Bill Shelly
Bill Shelly

Improving situational awareness and response for severe weather events with a common digital platform

September 28, 2020 With the need to address more frequent large-scale severe weather events, many utilities are pursuing a common digital platform to manage such activities and processes around resources, logistics and financials, as well as work and situation awareness.

Mark Thompson
Mark Thompson

The future of energy services: time for a step change in using data to improve the customer experience

September 14, 2020 While robotic process automation (RPA) can be used to automate many industry processes, how do utilities ensure they automate the right processes rather than just use “tech for tech’s sake”? Expert guidance can help utilities avoid the common mistake of...

Alan Griffiths
Alan Griffiths

A solution for balancing customer payment burdens with business cash flow

August 7, 2020 This CGI blog post discusses how request-to-pay solutions balance customer payments burdens with business cash flow.