In 2020, we conducted in-person interviews with 198 client executives across 16 countries, who indicate a continued focus on meeting citizen expectations. Interviews were conducted before and after the pandemic declaration by the World Health Organization (WHO) on March 11...
Each year, CGI meets face-to-face with business and IT leaders to hear their views on the trends affecting their organizations. This report analyzes and summarizes the responses of 204 government executives.