Banking and capital markets

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In 2020, we conducted in-person interviews with 70 client executives within corporate and transaction banking, who indicate a continued focus on protecting client information through cybersecurity.

In 2020, we conducted in-person interviews with 54 client executives on the buy- and sell-sides of capital markets, who indicate a continued focus on protecting client information through cybersecurity.

In 2019, we conducted in-person interviews with 124 client executives in the retail banking sector are focusing on digital channel adoption, the demand for omni-channel services, and the need to manage security, regulation and aging infrastructure.

Each year, CGI meets face-to-face with business and IT leaders to hear their views on the trends affecting their organizations. In 2018, we conducted 135 in-person interviews with retail banking executives to learn more about their top trends and priorities.

Each year, CGI meets face-to-face with business and IT leaders to hear their views on the trends affecting their organizations. In 2018, we conducted 56 in-person interviews with capital market executives to learn more about their top trends and priorities.

Since the 2008 global banking crisis, it has become increasingly more important to ensure that prominent retail payment market infrastructures such as national automated clearinghouses or real-time payment platforms or systems are fully collateralized and no longer dependent on the...

CGI meets face-to-face with business and IT leaders to hear their perspectives on the trends affecting their organizations. In 2017, we conducted 200 in-person interviews with banking clients—including corporate and transaction banking, retail banking and capital market organizations—to hear more...

Gaining and satisfying customers also dominates, with executives recognizing the need for digital-driven, omni-channel experiences in an increasingly competitive banking environment.

We conducted 200 in-person interviews with banking clients—including capital market, retail banking, and corporate and transaction banking organizations—to hear more about their top trends and priorities.