CGI ProperPay provides predictive analytics, workflow management, rules management and global best practices. The solution is configurable to an organization’s specific business rules and reimbursement methodologies. CGI also provides expert audit services covering all provider types, focusing on payment issues with a high rate of error and that yield a return on investment. 

Key features

  • Advanced algorithms to predict hidden patterns and anomalies within the entire claims data universe to identify high-potential claims for recovery
  • Analytics to prevent fraudulent activity and keep patients safer, allowing staff to easily identify patterns and research claims as well as audit data through a series of views and dashboards
  • Security to protect health information: CGI ProperPay meets a broad set of international and industry-specific compliance standards
  • Technology to identify, stop and recover improper payments to preserve healthcare funds and revenue


Key services

  • Holistic, end-to-end fraud, waste and abuse prevention services
  • Recovery audit services
  • Healthcare claims analytics
  • Healthcare payer solutions
  • Financial strategies and consulting service
  • Social media monitoring
  • Appeals services
Advanced analytics, workflow and rules management

  • Specialized healthcare professionals with 25+ years of experience in analyzing and auditing medical claims data

  • Recovery of $3+ billion in improper medical claims for government and commercial payers

  • Performance of reviews and audits on behalf of commercial payers throughout the U.S.

  • Breadth and depth of knowledge of a variety of payment methodologies, state and federal regulations and medical policies and contracts unique to each payer

  • Proven claims audit and recovery services that have been used to audit approximately 30 million covered lives by payers ranging in size from 60,000 to 9 million members

$3+ billion
in improper medical claims recovered for government and commercial payers