CGI Group Inc. (CGI) (TSX: GIB.SV.A; NYSE: GIB) is proud to announce that it has achieved ISO 9001 quality certification for the management of its shareholders program thus completing certification for all three of its stakeholder programs namely with its clients, its members (employees) and its shareholders. To the best of CGI's knowledge, it is possibly the first company in the world to achieve this certification for all three distinct groups of stakeholders. <br><br>
Quality processes have always been at the forefront of CGI's operations. CGI Group Inc. (CGI) (TSX: GIB.SV.A; NYSE: GIB) is proud to announce that it has achieved ISO 9001 quality certification for the management of its shareholders program thus completing certification for all three of its stakeholder programs namely with its clients, its members (employees) and its shareholders. To the best of CGI's knowledge, it is possibly the first company in the world to achieve this certification for all three distinct groups of stakeholders.
Quality processes have always been at the forefront of CGI's operations. In 1994, CGI became the first information technology (IT) services company in North America to become ISO 9001 certified for the way it manages its operations by applying best-in-class processes to deliver high quality services to its clients. Since that time, CGI has evolved its operations into an end-to-end information technology and business process services company. During this period, it has grown from 1,200 to 25,000 members and increased the scope of its quality system to include all aspects of the management of its partnership with its clients. Meanwhile, CGI obtained ISO 9001 certification for the management of its relationship with its members to finally obtain the ISO 9001 certification for the management of its relationship with its shareholders.
Paule Doré, executive vice-president and chief corporate officer of CGI highlights: "Our total quality system, as embodied in the CGI Management Foundation, helps us serve the needs of all stakeholders. It represents our management approach, and is deeply rooted in our corporate DNA, as it is the foundation of our culture and what differentiates us. Our adherence to these management practices ensures that we deliver projects on-time, on-budget and exceeding client satisfaction, that we have one of the lowest member turnover rates in our industry and that we provide our shareholders with fundamental performance while providing a high level of transparency."
This management foundation includes continuous improvement processes that are supported by the documentation and the systematic, audited application of CGI's best practices. These processes are also constantly driven by client, member and shareholder evaluations of CGI's activities and performance. To maintain this certification, CGI must demonstrate every year, to external quality auditors, that its quality policy is applied across all of its operations.
About CGI
Founded in 1976, CGI is among the largest independent information technology and business process services firms in North America. CGI and its affiliated companies employ approximately 25,000 professionals. CGI provides end-to-end IT and business process services to clients worldwide from offices in Canada, the United States, Europe, Asia Pacific as well as from centers of excellence in India and Canada. CGI's annualized revenue run rate is currently CDN$3.8 billion (US$2.8 billion) and at September 30, 2004, CGI's order backlog was CDN$13 billion (US$10.3 billion). CGI's shares are listed on the TSX (GIB.SV.A) and the NYSE (GIB) and are included in the S&P/TSX Composite Index as well as the S&P/TSX Capped Information Technology and MidCap Indices. Website: www.cgi.com.
Forward-Looking Statements
All statements in this press release that do not directly and exclusively relate to historical facts constitute "forward-looking statements" within the meaning of that term in Section 27A of the United States Securities Act of 1933, as amended, and Section 21E of the United States Securities Exchange Act of 1934, as amended. These statements represent CGI Group Inc.'s intentions, plans, expectations, and beliefs, and are subject to risks, uncertainties, and other factors, of which many are beyond the control of the Company. These factors could cause actual results to differ materially from such forward-looking statements.
These factors include and are not restricted to the timing and size of contracts, acquisitions and other corporate developments; the ability to attract and retain qualified employees; market competition in the rapidly-evolving information technology industry; general economic and business conditions, foreign exchange and other risks identified in the Management's Discussion and Analysis (MD&A) in CGI Group Inc.'s Annual Report or Form 40-F filed with the SEC, the Company's Annual Information Form filed with the Canadian securities authorities, as well as assumptions regarding the foregoing. The words "believe", "estimate", "expect", "intend", "anticipate", "foresee", "plan", and similar expressions and variations thereof, identify certain of such forward-looking statements, which speak only as of the date on which they are made. In particular, statements relating to future revenue from outsourcing contracts are forward-looking statements. CGI disclaims any intention or obligation to publicly update or revise any forward-looking statements, whether as a result of new information, future events or otherwise. Readers are cautioned not to place undue reliance on these forward-looking statements.
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CGI:
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Jane Watson
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Ronald White
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(514) 841-3230
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(514) 841-3430
