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    2025 CGI Voice of Our Clients

    The CGI Voice of Our Clients shares findings from our ...
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    2025 CGI Voice of Our Clients

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Case studies

At CGI, we are committed to making our story about your successful journey. Discover how our clients bring value to their customers, citizens and communities.

Case studies
Man and women consulting on a project
Communications

Learn how a Canadian telco is driving outcomes through a CGI-run global capability center (GCC).

Case study Canadian telco drives outcomes through CGI-run global capability…
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Person holding mobile phone standing in front of building and trees
Swisscom

Swisscom, Switzerland's leading information and communications technology (ICT) provider, communicates with its customers through a...

Case study Refining digital conversations at Swisscom
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uPair, a world class entitlement server for Australia's largest telecommunications company, Telstra
Telstra

Telstra’s investment in the uPair entitlement server empowers customers to use the built-in cellular capability of their wearable...

Case study uPair, a world class entitlement server for Australia's…
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Helping a large telecom firm rapidly deploy a new remote cloud contact center
Reinvent

The CGI team identified and implemented the solution within five days, working around the clock. The team spent the first two days...

Case study Helping a large telecom firm rapidly deploy a new remote cloud…
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SAP cloud migration 3R case study
Reinvent

To adapt to the many impacts of COVID-19, organizations are rethinking how they do business. Many are rapidly adopting new business...

Case study Assisting a telecom client with public cloud migration to navigate…
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Vidéotron - Adopting agile to speed new marketing offers
Agile

Growing competition, new technologies and rising customer demands are causing communications service providers (CSPs) to rethink how they...

Case study Vidéotron - Adopting agile to speed new marketing offers
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location data
Communications

CGI recommended use of data visualization and geospatial technologies to increase the effectiveness of Bell’s network planning process.

Case study Helping Bell Canada transform their network with an enterprise…
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CGI consolidates Bell's accounts to provide "One Bill" to customers
Bell Canada

Bell Canada is Canada's largest supplier of telecommunications services. With one of the world's most robust and reliable public switched...

Case study CGI consolidates Bell's accounts to provide "One Bill…
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Founded in 1976, CGI is among the largest IT and business consulting services firms in the world. We are insights-driven and outcomes-focused to help accelerate returns on your investments.

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