The Managing Government Records Directive (M-12-18) issued by the National Archives and Records Administration (NARA) and Office of Management and Budget (OMB) requires that, to the fullest extent possible, agencies eliminate paper and use electronic record keeping. Deadlines for agency compliance are:

  • By 2016: manage both permanent and temporary email records in an accessible electronic format

  • By 2019: manage all permanent electronic records in electronic format

The Directive also requires agencies to incorporate records management when moving to cloud-based services in the future.

While the 2019 deadline may seem off in the distant future, agencies need significant time to establish their taxonomies and reconcile records plans, and then procure, implement and integrate a records management solution. Traditionally, such implementations require agencies to procure software, provision hardware, engage with different vendors for installation and configuration, and contract for operation and maintenance as entirely separate components.

CGI’s Records Management as a Service (RMaaS) eliminates the need to combine all of these elements by providing a single, unified solution. We have teamed with OpenText and Microsoft to provide the leading records management solution in the secure, FedRAMP-authorized Microsoft Azure Government Cloud*. By eliminating the complexities of traditional implementations, RMaaS allows agencies to focus on program management rather than IT management.

Key benefits

  • Streamlined program management: Transparent and automated process reduces the burden on end users.

  • Security: RMaaS is built to protect sensitive agency information, from personal health information to financial or personally identifiable information.

  • Cost-efficiency: Cloud-based solutions can offer more cost-efficient options than traditional delivery mechanisms; RMaaS can also scale to serve as a shared service within an agency.

  • Compliance: RMaaS is compliant with the NARA/OMB Directive as well as DoD 5015.2, Cloud First, FedRAMP and Open Gov.

  • Seamless integration: RMaaS integrates with pre-existing sources of content generation to automate the classification, archival, retrieval and disposition of records. It also integrates with other cloud-based services for big data, eDiscovery, business analytics and enterprise search, as well as FOIAonline. Implementations minimize disruptions to existing systems.


*Federal Information Security Management Act (FISMA) moderate environment and provisional authority to operate by the Federal Risk and Authorization Management Program Joint Authorization Board.