2026-01-26 In my years of leading child support programs as a Director in Riverside County, at the State of California and now as a technology partner with CGI, I've learned that most challenges in this area don't stem from lack of...
2025-09-16 In June 2025, CGI partnered with NASACT to survey challenges and opportunities in state government finance. The top three hurdles identified for ERP modernization were workforce shortages and hiring challenges, technical debt, and resistance to change. Let’s take a closer...
2025-02-26 Governments face unique operational challenges that commercial enterprises simply don’t. From regulatory requirements and complex budgeting processes to the need for transparency and public accountability, state and local agencies require systems designed specifically for their mission-critical functions. Yet, too often...
2025-02-06 Like millions of others, I tuned in to football’s big game. As I witnessed the strategic plays and touchdowns cause wild fanfare on both sides, I couldn’t help but think of the unlikely parallel between championship football strategies and government...
2025-01-14 Managing human resources (HR) in the public sector can feel like navigating a large ship through a narrow canal. Private companies have an ocean of options for creating, managing and executing employee policies. Governments, on the other hand, must navigate...
2025-01-09 In health and human services, there is no doubt that data plays a pivotal role in supporting caseworkers, informing decision-making, enhancing supervision, achieving compliance and improving the overall quality of programming. Accurate and timely data enables child welfare agencies to...
2024-12-18 Artificial intelligence (AI) is significantly changing the way organizations across all industries run. Its impact on government entities is undoubtedly already underway. But while visions of self-repairing infrastructure and AI-optimized smart cities capture our imagination, there are more immediate, practical...
2024-12-02 When it comes to the well-being of children, technology should never be the driver or primary concern. Instead, when leveraged effectively, it can be a powerful tool in empowering and supporting those who work to ensure the safety and prosperity...
2024-11-13 As government agencies continue to modernize their IT infrastructure, software-as-a-service (SaaS) solutions are emerging as powerful tools to drive innovation, efficiency and improved service delivery. While the initial transition may seem daunting, the long-term benefits of SaaS far outweigh the...