March 30 - April 1, 2026 Join CGI at CBA LIVE 2026 to connect with over 1,700 attendees, including the most influential decision-makers in the retail banking industry. A must-attend event for the industry, CBA LIVE offers top-tier programming to help professionals learn, prepare and share...
The savvy collector: stay informed with real-time updates
February 4, 2026 Today, collections organizations cannot afford to rely on traditional methods and legacy applications alone. As portfolios grow more complex, delinquencies rise, and customer preferences change, real-time collections can be a game changer. Without timely updates, teams risk wasted outreach, inconsistent...
The savvy collector: smarter decisioning, smarter outcomes
January 5, 2026 Today, collections organizations cannot afford to rely on traditional methods and legacy applications alone. As portfolios grow more complex, the ability to make timely, informed decisions has become a critical part of effective collections decisioning and operations. This blog builds...
The savvy collector: taking the work out of workflows
January 5, 2026 Legacy collections software can be clunky and are typically not very user-friendly. Specific workflows that guide a process from start to finish often don’t exist, leaving collectors to rely on manual procedures and individual judgment. The savvy collector takes a...
Explore how modern collections software automates debt recovery, boosts compliance, and improves customer experience with CGI Credit Studio for collections.
A large technology company’s collections department faced low contact rates, high call center dependency and operational inefficiencies. The work improved prediction accuracy and accelerated the client’s artificial intelligence (AI) and machine learning (ML) journey without deploying or upgrading systems. It...
A customer-centric collections strategy that works
September 12, 2025 Today, the traditional collections playbook is falling short. In an environment marked by economic uncertainty and shifting regulations, aggressive call scripts, rigid repayment plans and one-size-fits-all strategies don’t just fall short—they backfire. They drive up costs, limit recovery and damage...