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Join our branch enablement playbook session

The Branch Enablement Playbook: Operating Discipline > Tools

Sapphire E, Monday, March 30, 2026 | 10:20–11:10 a.m.

Most banks have digital tools, but lack the operating discipline to turn them into consistent frontline results. In this session, leaders from U.S. Bank and Truist share how they are simplifying tool ecosystems, aligning enterprise teams with frontline realities, and moving beyond one-time launches toward predictable reinforcement that drives sustained adoption and measurable operational and financial impact.

Speakers:
Carl Schwab​​​​​, Director, Consulting Services, CGI
Jill Enabnit, SVP, Head of Product Wholesale & Channel Enablement, U.S. Bank
Kevin Kay, EVP, Branch Banking Executive, Truist

CGI in Banking: Adapting to change and powering the shift

Retail banks continue to balance growth, efficiency and regulatory expectations while customer behaviors shift quickly. We work with financial institutions to modernize platforms, accelerate digitization and improve outcomes across the enterprise—so teams can deliver better experiences and measurable returns. 

Stop by Lounge L12 outside the exhibition hall to meet our team and compare notes on what is working now.

Banking

CGI Credit Studio illustration

Re-imagine the credit life cycle with CGI Credit Studio

CGI brings the art of the possible to forward-thinking business leaders seeking freedom from the limits imposed by outdated legacy systems. We offer an innovative, flexible platform for originations, credit decisioning, collections and debt recovery—helping you future-proof your credit operations.

Schedule a demo or a meeting with our experts on-site (Lounge L12, outside the exhibition hall) and learn how to modernize and simplify your credit operations.

CGI Credit Studio

Let's connect at CBA LIVE 2026

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